The Announcement How it Works FAQ
LUMEN VOICE TRANSITION PROGRAM · 11 November, 2026
Helping Lumen voice customers move with confidence
FOR LUMEN VOICE CUSTOMERS
✓ No break in service. Every move is planned, with 911 protected throughout.
✓ Your numbers move with you to your new provider
✓ A case number within 48 hours, with a link to book a call.
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SouthLight Services is part of the consortium of voice providers supporting the Lumen Voice Transition Program, helping Lumen voice customers move their services with support at every step and no break in service